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H:i out there!
I cannot find anyone to fix my Satallate dish network system...The only way too busy person I know is Orbitron (never comes when he says he will)..And Glentronics...anyone else out there that can fix these systems you know of???
Desperate!
Posted : June 14, 2009 8:51 pm
Your reciever is leased, Dish will replace it for the cost of shipping and send you a prepaid box to return your broken reciever. If someone opens your box, your warranty will be voided. Try calling Dish Network directly.
Posted : June 14, 2009 11:58 pm
Definitely call DishNetwork...I have been talking to them 3 or 4 times a month for the last year...living in Paradise can be a pain sometimes! The only 'authorized' guy on STT (Satellite Entertainment Services) for DishNetwork only has an answering machine for his number and never returns any calls...I own my boxes (not leased), but I did have them replace one (as described above), as they thought that the issue may have been the box (it wasn't...it turns out I need TWO dishes in order to get all 200 channels I pay for and the HD I pay for....) but they can't seem to get the guy at S.E.S. to call them back, either...so I cringe every time I write a check....
Posted : June 15, 2009 11:51 am
I am an authorized Dishnetwork retailer on St. Croix. What is the problem with your system?
Paradise Satellite
340-718-2488
Posted : June 15, 2009 12:30 pm
Marty,
As per Dish's agreement, even recievers bought at Best Buy or any other retailor are still proprerty of dish. You do not pay a monthly rental fee, but you do pay a per room fee. Ask the poster above, Paradise Satelite, doen't Dish retain the rights to the box, even if you purchased it?
Posted : June 15, 2009 4:27 pm
Ownership of receivers depends on your initial agreement with Disnetwork. Some are leased and some are owned. Call dish and ask 1-800-333-3474
On STT look for SloopJones on this board. He'll take care of you.
FYI If someone tells you you'll require 2 dishes to pick up what Dish calls Dish500 call Paradise Satellite on STX or Sloop on STJ/STT for the truth. I believe Dishnetwork prefers you have 2 but one works fine with the proper knowledge to pinpoint signal.
Posted : June 15, 2009 7:57 pm
Seems Ms Hilltop has a new lnb that's not compatible with her switch type. We'll see. They are picking up a new switch to try.
Posted : June 15, 2009 9:34 pm
Had to make a service call after all. The "new" lnb was an antique and the resident "expert" had crossed some wires.
Should work flawlessly for years.
Posted : June 17, 2009 11:55 am
