Notifications
Clear all
Topic starter
The Buccaneer Hotel is currently seeking strong candidates for the position of Restaurant Lead.
Job Title:
RESTAURANT LEAD
Scope and General Purpose:
The job of the Restaurant Lead is to ensure that the restaurant operates efficiently and profitably while maintaining their reputation and ethos. In addition to this, the Restaurant Lead is responsible for the business performance of the restaurant, as well as maintaining high standards of food and service to the guests and patrons. A Restaurant Lead performs various duties, which assists in the overall presentation of The Buccaneer Hotel, assists staff in a smooth and efficient manner, and adheres to all protocols in line with the hotel’s strategy, and values.
Main Duties:
• To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
• To ensure maximum security in all areas under your control.
• To liaise with customers regarding special functions.
• To ensure that table appointments, including flower arrangements, are impeccable and that tables are set correctly.
• To ensure that stations have their correct mise-en-place.
• To ensure that faults and defects are reported to Maintenance and actioned without delay.
• To maintain high standards of morale and personal appearance of all staff.
• To ensure fair and equitable discipline, yet complying with house or company regulations.
• To investigate and action the causes of staff grievances.
• To be aware of all statutory regulations affecting safety and ensure that any safety hazard is rectified.
• To ensure that all stocks and supplies are requested in a timely manner, correct stock levels maintained and stored under optimum conditions.
• To ensure regular stocktaking of all operating equipment at specified intervals.
• To ensure that operating equipment is used properly and not abused, e.g. serviettes and waiters' cloths used for cleaning.
• To ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impart information.
• To hold regular On-the-Job training sessions to ensure that staff can perform their duties correctly.
• To give feedback on guest letters and comments.
• To maintain a high degree of interest in self-development, displaying this by making suggestions for realistic improvements.
Front-of-House:
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards.
• Meeting and greeting customers and organizing table reservations.
• Advising customers on menu and wine choice.
• Training and motivating staff.
• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Housekeeping:
• Maintaining high standards of quality control, hygiene, and health and safety.
• Checking stock levels and ordering supplies.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate.
HOW TO APPLY:
All interested applicants may contact Letisia Williams, the Human Resource Administrator, by calling 340-712-2130 or via email at letisia.williams@thebuccaneer.com.
Posted : October 22, 2014 5:33 pm
