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Apple FaceTime troubles

Novanut
(@novanut)
Posts: 905
Prominent Member
Topic starter
 

So it's my son's birthday today. He and the family just moved into a new house near Nashville. I dig out my laptop, download the app, sign in and wait… Then it comes back that it can't connect to the network server which, I presume, means BBVI. Tried opening a new account on FT only to get the same message…

Then I logged on to Apple's discussions and learned that FT IS supported in just about every other Caribbean country, BUT NOT here in the US Virgin Islands! Sheeeesh!

What gives BBVI?

 
Posted : August 19, 2014 5:44 pm
(@speee1dy)
Posts: 8873
Illustrious Member
 

did you call them? it seems curious. i could have sworn i was going to use them but then my son called me back on skype

 
Posted : August 19, 2014 6:19 pm
CruzanIron
(@cruzaniron)
Posts: 2534
Famed Member
 

I had the same problem with Sharp smart TV.

Many applications, including the browser, are not supported since we are outside of the US.

 
Posted : August 19, 2014 6:22 pm
Novanut
(@novanut)
Posts: 905
Prominent Member
Topic starter
 

did you call them? it seems curious. i could have sworn i was going to use them but then my son called me back on skype

I went to Apple's FT page and that's where I DIDN'T FIND the US Virgin Islands. The BVI and dozens of others were there including Puerto Rico, just not our little US Territory…

Then I located a work around on the Apple discussion forum but, so far, it hasn't worked either…

Bummer…

http://support.apple.com/kb/ht1937

 
Posted : August 19, 2014 7:01 pm
(@speee1dy)
Posts: 8873
Illustrious Member
 

does apple have chat on their page? i can get you a number of an apple guy here on stx if you need

 
Posted : August 19, 2014 10:15 pm
Novanut
(@novanut)
Posts: 905
Prominent Member
Topic starter
 

Thanks. I've put in a call already to maybe get this resolved.

 
Posted : August 20, 2014 11:59 am
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