New Choice Internet & Phone Service

The "free" install doesn't qualify here and $39.99 mo is after mail in rebate.
We use what they refer to in the states as the commercial .98 meter dish. Not the residential .74 meter.

Thanks for the heads up Rotor on the streaming video speed!

We did our "DIY" DISH TV thru Sobongo and didn't have any problems. I'm sure they will honor their program for us here in the islands. Saved us a lot of bucks had we gone with a local DISH TV provider would have been triple the cost.

Triple the cost? Have you called a local Dish retailer recently?

Good luck with Sobongo and a Hughesnet self install. Make sure you get the correct size dish, and the right modem for the Caribbean.

Here's the link for DISH TV "DIY"

https://www.vimovingcenter.com/talk/read.php?5,145845,149871#msg-149871

For those that feel comfortable installing their own dish I encourage and support them but,...By the time you pay the $49 and ship it, you're at our current installed price for Dishnetwork on STX. DVR free, HD FREE...........
DIY? PM me for my phone # and I'll supply the hardware free with approved credit.

Everything changed in June 2010 when they authorized the small dish. The new pricing also reflects that you now lease the recievers instead of own them. Which is a good thing. Before June you needed a bigger dish and you had to buy all the hardware and recievers.
Hence the high price tag.

Hughesnet is a bit more persnickity to get pointed and actvated. Again,...be sure they don't send the wrong hardware.

Tippi,

You can try to DIY install the Hughesnet system. However installers are required to have an FCC license. Hughesnet might not activate it without a licensed installer.

Also the ads you see are for a .74meter KA Band system.

KA band is not authorized in the VI.

A .98 meter KU bands system is required here..

sloop

Has anyone considered or has anyone started a Class Action Lawsuit against Choice Wireless for false advertising, breach of contract and deceptive trade practices? Considering filling a complaint with FCC if they don't get their act together very soon! How's your service and are you getting what you're paying for or what they said you'd get?

Why go through the hassle? I tried the service and it had its problems, primarily the lack of competent level one support.

Choice refunded the $99 I paid for the radio and credited me for the days the service wasn't working well. Net cost for a month $20 of 5 Mbps service.

Every one in the USVI benefited from Choice's launch of their new service in that BBVI increased the speed of their connections by 50% and I think even Innovative made some improvements. I'm still hopeful that they will get the service working as I have application where higher speed connections would be useful. IMHO I don't see suing Choice will expedite the roll out of higher speed connections.

Jim

I'm pretty disappointed with Choice right now. My speeds dropped considerably in the first month. As it stands right now, I haven't had service in 10 days. I work from home, so I cannot even begin to tell you what a pain in the a$$ this is. I have had great communication with the people in Colorado, but the local people just deny that their is a problem at their end. Even though I gave them a list of neighbors that are having the exact same problem I am.... very very frustrating. If I didn't have the people in Colorado talking to me, I would have dropped the service by now. They have been so nice that I almost feel some sort of responsibility to hang in there.

Does anyone have any updates on how choice is working now? I am looking for a new internet provider: i inherited hugesnet/satellite Internet from my house's previous occupants, but it was totally useless--very unreliable, slowed to a crawl quite often (5 minutes to load gmail slow), terrible customer service so I've gotten rid of it. BBVI does not work in my location because we are in a valley and cannot get a line of sight to the tower. Choice seems to be the best in terms of speed but not reliability...my other option would be innovative. Any thoughts on choice vs. Innovative? Recently, I've been using the virgin mobile USB Internet for the computer but i'd like to set up an actual network to connect other devices to.
Also, Ideally, I'd like to be able to download tv programs and music over iTunes at a reasonable speed ( ie not take 1 hour for a song or 24 hours for an hour long program) and also use Skype (neither of which was possible with the satellite).

I'd like to be able to download tv programs and music over iTunes at a reasonable speed ( ie not take 1 hour for a song or 24 hours for an hour long program) and also use Skype (neither of which was possible with the satellite).

The above list of what you want to do is the likely source of your problems wi. Hughesnet. You were probably overrunning your daily bandwidth.

We Skype and stream Pandora. on Hughesnet.

sloop