Innovative VIPowernet email problems

I'm not getting any but I really don't use it all that much. Still trying to figure out how I can access that email address when I'm away from home on a different computer.

Here is the link to use the "webmail" service for email addresses that end in @vipowernet.net:
http://wm1.vipowernet.net:7080/scripts/webmail.exe

If your email address ends in @vitelcom.net, use this page:
http://wm1.vitelcom.net:7080/scripts/webmail.exe

Sorry to hear about your email problems rotorhead~!

I have tried pop3 and webmail access to vipowernet mail. Both are down. Luckily I still have gmail.

Thanks, Anita!

Yeah, they've been up and down all weekend. It's a joke anymore, and I wish I knew what was up! But I heard Choice was down this weekend, too, so maybe there's a larger problem going on? Does anyone remember a year or two ago one of the lines under the ocean was down and it caused all kinds of internet and email problems?

I have Innovative DSL and just today it has started acting strangely...I hafta try to enter sites several times before they go thru and let me in...maybe something bigger is happening here....(hope not!)...

Switch to broadbandvi
you wont get any hassles....solid srevice....tech support 24/7

Email's working again.

Glad to be of service, Trade!

I am using Choice wireless at home.

A tip on the Choice wireless - I have the low level of service but it is fine for my needs. While not true "broadband", it is a whole lot better than dialing on a sometimes-staticky phone line with its frequent disconnections and unreliable speeds. Right now I am about 5-6 times faster than the dial up connex I used to get which is fine. I have never been displeased with EarthLink's service, and so I keep it for its free web space and extra mailboxes (spam catchers, anyone?)... and also if my wireless goes down I can use it. I've only had to do this once. At work we use Broadband VI and are very pleased with it.

*use this info at your own risk!*

If the machinery (such as a mail server) is down, all you can do is wait for the provider to take care of the situation. Call support to let them know you are down, but providers worth their salt know before you even call, or can confirm in an instant.

Keep in mind that if there are power outages, it may affect a repeater or the main equipment or server station and if one of these items go down, refreshing your connection may help (once the provider is back on line).

You can "power cycle" your modem or "box" by turning off your machine and any router that may be connected, and then unplugging or turning off the equipment supplied by your Internet provider. Be sure to have your connection details on hand in case you have to reconfigure anything BEFORE you unhook or turn anything off. I also remove all Ethernet cables and plug them back in to be sure of secure connections.

Then, I turn on the provider equipment, plug in its Ethernet cable, and plug the cable into the router (or if you are directly connected to computer, plug in there). Then, turn on the router if there is one and wait for it to self-test, and turn on your computer last after replacing its cable.

I am running my Choice wireless thru a Linksys wireless router so that I can pick up the signal at my home on my Mac OSX laptop, as well as via a direct connection to the router for my WinXP Pro desktop. I spent some time at EarthLink providing technical support, and so I can usually do quite a bit of troubleshooting, and I usually fix the problem on my own.

My rules of thumb:

If no email, check to make sure you can get web pages.

If no web pages, check all of your wiring, as you may not be connecting to the outside.

If all checks out, re-establish your connection by a power cycle of all equipment where you are, computer, provider equipment, and anything in between.

If you are using dial up, try replacing the phone cord OR plugging into another phone outlet after turning off your computer. It may be an inside wiring issue.

To test for static on the phone line that may be very low to your ear (you can enjoy conversation and don't hear loud crackling noises), press any key on the phone, and listen for silence before the "deet-deet-deet" that comes on when a line is open. You may hear a hum, and an occasional, low "crack" that passes quickly. This is enough to give you a line that cannot maintain its connection speed and transmit back and forth reliably. If the provider's modem detects a drop on your end because of a failure to get signal through, the other modem will disconnect the port for another call, thinking that the conversation between your computer and its server has ended.

Call 912 to report static on the line if it's really audible and interferes with conversation, and also if it is low grade. Don't tell them that you cannot connect to the Internet (that's not their problem unless they are responsible for your dial up access!), just that there is static on the line. You are paying for a clean phone line.

*use this info at your own risk!*

I am not there to help if there is another problem (such as computer hardware failure or software corruption) - if you are uncomfortable tinkering with your computer, call tech support or any competent 10 year old. I tell you, kids these days know so much about computers!!!

For sure, that's the truth about the 10 year olds. How do you find your connection details?

Hi Trade:

When you sign up for internet service, the provider gives you a paper with your user name, password, dial up number, and if you have a static IP (internet protocol) address, you should get that too.

The IP address is a port assignment number, it will look like this: 123.8.56.205

Most people obtain a new IP address every time that they connect, it is dynamic instead of static.

The IP address is entered in whatever network control panel that you have, depending on your operating system. If you have a router as well as the provider equipment, you may also have a security code and another IP address to put on connecting machines.

Provider -> Provider equipment -> Computer (simple)
IP address 1 this computer obtains IP address from the PROVIDER thru its equipment

Provider-> Provider equipment -> Router -> More than one computer
IP address 1 -> IP address 2 -> each computer obtains an IP address from the ROUTER

Most non-business customers have dynamic and not static IP addresses, so this may or may not concern you in particular. Hope this is not confusing! If so, let me know (you may PM me or continue on this thread, I don't mind).