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Dish

(@speee1dy)
Posts: 8873
Illustrious Member
Topic starter
 

HI

Does anyone have a working number for dish. We called the 1 800 number and they gave us a number that isn't working.

For the past couple of weeks we have been having issues. Certain channels are pixilated . The signal isn't very good, keeps going out as if we have a big storm. And the last couple of days it's wants us to reset and right now the TV in the living room will not reset.

A phone number or help would be appreciated.

Thank you

 
Posted : January 14, 2018 7:33 pm
(@rmb2830)
Posts: 447
Reputable Member
 

I spoke to them on Thursday and again today at 800-333-3474. But it was not tech support, just customer support re account

 
Posted : January 14, 2018 8:47 pm
(@singlefin)
Posts: 1016
Noble Member
 

Perhaps the dish shifted during the big blow? Take a close look at the mounting brackets. You might be able to see some old marks where it used to be. A simple adjustable wrench on the hardware should do the trick. A few degrees one-way or the other could through it out of whack.

 
Posted : January 14, 2018 9:44 pm
(@ironheadUSVI)
Posts: 253
Reputable Member
 

Paradise Satellite 340-718-2488

 
Posted : January 15, 2018 10:58 am
(@vicanuck)
Posts: 2936
Famed Member
 

You can re point your Dish yourself. Just get the system set up page up on your screen and have someone to help you call out the signal strength percentage as your adjust the Dish. Very easy.

 
Posted : January 15, 2018 11:50 am
(@speee1dy)
Posts: 8873
Illustrious Member
Topic starter
 

they came out and repaired it after the storm. this was just in the past few weeks. also things i have set to record, dont

Perhaps the dish shifted during the big blow? Take a close look at the mounting brackets. You might be able to see some old marks where it used to be. A simple adjustable wrench on the hardware should do the trick. A few degrees one-way or the other could through it out of whack.

 
Posted : January 15, 2018 1:13 pm
(@speee1dy)
Posts: 8873
Illustrious Member
Topic starter
 

thank you for the suggestions

 
Posted : January 15, 2018 1:14 pm
(@speee1dy)
Posts: 8873
Illustrious Member
Topic starter
 

is this a different number than what is in the phone book?

Paradise Satellite 340-718-2488

 
Posted : January 15, 2018 1:16 pm
(@rmb2830)
Posts: 447
Reputable Member
 

can reach Paradise at 340-513-1141

 
Posted : January 15, 2018 5:35 pm
(@speee1dy)
Posts: 8873
Illustrious Member
Topic starter
 

thanks for the number

can reach Paradise at 340-513-1141

 
Posted : January 15, 2018 10:21 pm
(@speee1dy)
Posts: 8873
Illustrious Member
Topic starter
 

Thanks for the number. Hubby called and left a number. Hubby also received an email telling him to call the 1 800 that doesn't do anything for us down here, they just tell you to call the local provider

Anyone know where paradise is located.

I think we need new boxes.

 
Posted : January 16, 2018 6:31 pm
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