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Topic starter
About half an hour ago I was working on homework and my Internet cut off. Is the area near Beeston Hill down, or is something wrong with my equipment?
Posted : May 7, 2015 2:00 am
I am on Beeston Hill STX and my BBVI is down. I would like to know if anyone else is down.
I did a tracert to an address off island and my trace gets into a routing loop.
BTW I left voice mail at BBVI.
Posted : May 7, 2015 2:20 am
Topic starter
Glad to know I'm not the only one.
Posted : May 7, 2015 2:32 am
3:25 and they are still off.
Posted : May 7, 2015 6:26 am
Off for me as well at 7:15 am, Estate St. John. I can't even connect to their website via my cellphone.
Posted : May 7, 2015 10:15 am
Topic starter
Their phone line also appears to be down.
Posted : May 7, 2015 10:20 am
What is "BBVI?"
Thanks,
PT
Posted : May 7, 2015 10:27 am
off this am in town too
Posted : May 7, 2015 10:41 am
Yesterday morning they had a problem with the DNS servers. I left a message but never received a call back.
Last night sometime it appears it all went dark - but everything appears to be up and running now.
Very unusual to have such extended outages with BBVI.
Posted : May 7, 2015 10:53 am
Work u[p this morning @ 7:00am and i was offline as well. I have LOS with Little Princess Hill Tower Site.
Posted : May 7, 2015 10:57 am
It just came back for me as well.
Was the outage localized to st Croix, or to any particular section of the island?
Posted : May 7, 2015 10:59 am
Back on for me as well.
Based on the people reporting here, it looked like it was centered around the Princesse tower. But I'm only speculating.
Bernie
Posted : May 7, 2015 11:26 am
Topic starter
I've heard reports of it being out on the far East end and the far West end.
Posted : May 7, 2015 11:39 am
people at work have no internet at their homes
Posted : May 7, 2015 11:47 am
.....Aaaaaand down again.
Posted : May 7, 2015 1:01 pm
Just lost it mid island
Posted : May 7, 2015 3:04 pm
Me too. Has anyone been able to get an idea of the problem? I've been calling BBVI and keep getting a busy signal.
Bernie
Posted : May 7, 2015 3:21 pm
was wondering if anyone heard from them
Posted : May 7, 2015 3:24 pm
I am out, too. Recovery Hill - was on early this morning, went to get online for a webinar and nothing....called and left a message.
Posted : May 7, 2015 3:26 pm
BBVI was down on the east end by Divi this morning too.
Posted : May 7, 2015 3:44 pm
Their status says that all four islands are affected and that they are working on the problem. No estimate about when it will be available again.
Posted : May 7, 2015 3:58 pm
Back up at 13:10.
Posted : May 7, 2015 4:13 pm
thanks rotor
Posted : May 7, 2015 4:31 pm
Sorry 'bout that.
Last night's problem was a bad Air Conditioner.
Today at lunch was a bad circuit breaker.
There will be a short outage, early Friday morning, to upgrade/replace the circuit breaker.
A completely redundant cabinet, router, switch, power supply, battery bank, air conditioner and backhaul radio will be installed in the next week or 2 to eliminate the single point of failure.
Posted : May 7, 2015 5:48 pm
thank you for the update beeski
Posted : May 7, 2015 5:50 pm
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