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AT&T

(@dougtamjj)
Posts: 2596
Famed Member
Topic starter
 

No ATT cell phone service in Cotton Valley. Is anyone else having trouble?

 
Posted : October 31, 2010 12:49 pm
Bombi
(@Bombi)
Posts: 2104
Noble Member
 

off and on, weak signal, they told me to replace my SIM card at the AT%T store. I'm still trying to psyche myself up for that encounter.

 
Posted : October 31, 2010 1:19 pm
(@lily1025)
Posts: 453
Honorable Member
 

here we go again! our 2 cell phones also down in cotton valley. any one want to take bets as to how long this time?

 
Posted : October 31, 2010 1:37 pm
(@popflops)
Posts: 416
Reputable Member
 

I actually saw a sign on Mt. Welcome Pharmacy's cash register a couple of days ago regarding AT&T. Supposedly their reps are telling people that they had no idea there was even a problem last time because no one called -- even listed a toll-free number with a request for people to call with service issues from now on. And all this was going on during the same time as the last post on this issue when everyone was calling to complain and get credits!

 
Posted : October 31, 2010 2:11 pm
 rks
(@rks)
Posts: 396
Reputable Member
 

Here's a nice iphone app for reporting outages directly from your iphone. (If you have a wireless router at home with wifi enabled to connect your iphone to the internet during outages you can report outages as they happen!)

Mark The Spot ATT iphone app

 
Posted : October 31, 2010 10:04 pm
(@stephyjh)
Posts: 224
Estimable Member
 

We had some customers saying theirs was up and down today, but you know, around here anytime it rains one carrier or the other is going to have issues. Seemed to be doing a little better this afternoon.

 
Posted : October 31, 2010 11:43 pm
(@chefnoah)
Posts: 531
Honorable Member
 

Woo hoo! Another round of credits, coming up!

 
Posted : October 31, 2010 11:58 pm
 Neil
(@Neil)
Posts: 988
Prominent Member
 

Anybody notice the ATT banner on the storefront in Sion Farm? They moving?

 
Posted : November 1, 2010 12:02 am
 rks
(@rks)
Posts: 396
Reputable Member
 

No, they bought Centennial which occupied that space.

 
Posted : November 1, 2010 1:02 am
(@specialk)
Posts: 579
Honorable Member
 

I actually saw a sign on Mt. Welcome Pharmacy's cash register a couple of days ago regarding AT&T. Supposedly their reps are telling people that they had no idea there was even a problem last time because no one called -- even listed a toll-free number with a request for people to call with service issues from now on. And all this was going on during the same time as the last post on this issue when everyone was calling to complain and get credits!

A friend of mine printed those little signs and handed them out during the last episode of no AT&T service. Everybody calling to report problems seemed to make AT&T jump a little faster than usual then. We need to keep doing that everytime we have trouble here. Otherwise they think it's limited to just a few people which doesn't justify flying a tech down here to fix it.

What's odd about yesterday is even with full signal it was difficult to get a call through. This morning, with full signal, I couldn't even get through to voice mail without first restarting my phone. Ten minutes later and I can't make any calls. Not even to voicemail. Will be calling AT&T later on my magicJack.

 
Posted : November 1, 2010 10:31 am
(@jim_dandy)
Posts: 1057
Noble Member
 

Service went out Saturday evening during the World Series. Off and on sporadically. When I called yesterday they claimed they had no other calls reporting the problem.

Unless everyone calls we could be without reliable service for a week or more like the last several outages. Unless there is a loud squeak nothing will get fixed.

Jim

 
Posted : November 1, 2010 3:53 pm
(@speee1dy)
Posts: 8873
Illustrious Member
 

can someone post that number here to report problems, please

 
Posted : November 2, 2010 10:37 am
Bombi
(@Bombi)
Posts: 2104
Noble Member
 

I call 866-801-3600

 
Posted : November 2, 2010 11:21 am
(@jim_dandy)
Posts: 1057
Noble Member
 

Call

(800) 331-0500

Jim

 
Posted : November 2, 2010 11:47 am
(@speee1dy)
Posts: 8873
Illustrious Member
 

thank you

 
Posted : November 2, 2010 6:48 pm
(@Hiya!)
Posts: 727
Honorable Member
 

Had no service on my iphone for two days, remembered how to reset my network and now it works great!

 
Posted : November 4, 2010 2:58 pm
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