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Director B2B Sales Innovative
Job Description
ABOUT THE COMPANY
Innovative is the market leader in the U.S. Virgin Islands (USVI), providing a broad range of telecommunications and cable TV services. Our family of services for both the business and residential markets include local telephone, long-distance, internet, cable TV, wireless, and business phone systems.
We pride ourselves on being the premier quality service provider in the USVI. Some of the specific benefits our customers receive are: bundled multi-service discounts, through our Innovative Advantage program; custom solutions for many of our business and government clients; one-stop, convenient customer service through our integrated billing and customer service centers; and the dedication and commitment of our employees to serving our customers. A brief synopsis of our family of services are as follows:
Telephone– provides local telephone and data communication services as well as a full array of interstate and international voice and data services
Cable TV– the exclusive Cable TV provider in the USVI and offers over 185 channels of highest quality digital programming and premium services
Business Systems– sells, leases, and services business telephone systems for local business and government agencies
Powernet– the leading internet service provider (ISP) in the USVI, offering many choices for high speed internet, as well as dial-up internet access, e-mail, video streaming and web hosting service
Wireless– has the most complete wireless network coverage in the USVI and offers a variety of traditional billed and prepaid wireless plans, including our most popular unlimited Advantage Plan
TV2– the exclusive cable channel as well as the local CBS affiliate. TV2 produces the USVI’s leading news broadcast and other popular local programming
ABOUT THE OPPORTUNITY
The Director of B2B Sales will be responsible for leading and motivating their sales teams to ensure that sales goals are reached / exceeded. The incumbent of this position will also be responsible for the overall supervision of sales staff, the implementation of sales plans, as well as the driving of sales through multiple sales channels including but not limited to retail, telemarketing, building relationships with property owners and managers, event management, and grass root opportunities. Duties include but are not limited:
· Develop and manage all B2B sales and commission plan creation and processing
· Provide supervision to sales executive positions
· Direct involvement with both customers and prospects for client management and larger sales management
· Identify, develop, and manage direct and indirect sales channel opportunities
· Collaborate with other Innovative sales and customer facing departments to develop sales products and opportunities beyond the current product set
· Establish metrics and analyses to measure sales effectiveness
· Conduct research and report on the competition to Innovative products
· Analyze and control expenditures of department to conform to budgetary requirements
· Prepare sales activity reports and present to executive management and perform other duties as required
REQUIRED SKILLS AND QUALIFICATIONS:
· College Degree in Marketing, Business Management or related field
· At least 10 years of experience within a high-profile sales role, 5 years in a B2B organization
· Superior interpersonal and customer services skills
· Ability to develop internal company relationships and trust to support sales initiatives and goals
· Minimum five years of experience in a senior supervisory/leadership position preferred
· Minimum five years of experience in the cable and/or telecommunications industry and thorough knowledge in the telephone, cable TV, internet and broadcast services marketplace
· Ability to multi-task
· Strong presentation skills
· Strong written and verbal communication skills
Posted : December 17, 2013 9:21 pm
I can see why they need a good sales person. Investing millions in old tech 1950's era copper wire systems that don't work very well and expecting people to sign up to wait for hours to be abused by customer service staff will require a sales superstar. I can't wait for the fiber lines to be complete so I can dump ICC and move to VOiP.
Posted : December 18, 2013 12:17 pm
Hearing some interesting rumors out of Vitelco / Innovative / Prosser's Folly.
Posted : December 18, 2013 12:30 pm
Don't forget to add "must be able to sell an unpolished turd".
Posted : December 18, 2013 1:32 pm
"Ya can't polish a turd".
Robert Prosky. Christine. 1983
Posted : December 18, 2013 3:05 pm
Mythbusters proved that you CAN polish a turd.....
Posted : December 18, 2013 3:10 pm
Mythbusters proved that you CAN polish a turd.....
eeew. Really?
Posted : December 18, 2013 3:47 pm
lol. That's hilarious.
I walked into the tutu location to get prices and look at their services when I got to STT. I took one look at that waiting room in the back and the people looked miserable and most were half asleep lol. I decided to leave.
Posted : December 20, 2013 6:16 am
I can't see how their current business model will result in any growth. While their competitors are solidly wireless, Innovative continues to string copper wires on wooden poles the then wonder why the wire is ripped off. I see another ICC bankruptcy in the near future. Then a buy out by the GVI. Makes perfect sense for an incompetent, bankrupt government to buy an incompetent, bankrupt utility.
Posted : December 20, 2013 12:22 pm
The OP nicely posts a job offer that may be an option to someone looking to relocate, or anybody who is out of a job ... This person is just being nice... What do some people do? Shoot the messenger and speak negatively of the employer...
To the OP: I hope you do find a good candidate and thanks for posting... I looked into it and it is not my deal...
Posted : December 20, 2013 2:11 pm
Well if the company sucks, it sucks. Maybe they treat their employees like their customers. Remember, shit rolls down hill.
Posted : December 20, 2013 3:05 pm
Rowdy, Jim Dandy does not work for Innovative, but he is very familiar with their operations/saga. I don't think he has any skin in this job posting....just found it interesting.
Posted : December 20, 2013 5:52 pm
Hopefully they get someone competent in their payables office as well.
I just waited an entire year for my refund for the return of my cable box deposit.
I returned the box in the beginning of Nov. 2012. I got a check, finally in Nov. 2013.
Mind you, I called every month for a yr. to ask when it would be returned.
Unfortunately, I still have a land line and they gave me that new box that has to be plugged in (more electrical waste) because my phone was out more often than on and it just sits and flashes lights so don't know what's up with that now.
Posted : December 20, 2013 7:56 pm
Topic starter
As others have said that know me, I have no direct interest in Innovative. I am a telecommunications professional and follow what goes on in the industry and on St. Croix
I posted the job listing for a couple of reasons:
First, in case someone was looking for a job.
Secondly as a general interest. Everyone in the USVI has an opinion about Innovative and it is interesting to see what Innovative thinks of themselves. In my opinion the polishing a turd analogy is correct. Marketing Innovative would be even more difficult and at the end of the day you would smell just as bad.
I would not recommend anyone I know take this job. Working in paradise would not offset the futility of trying to sell Innovative.
IMHO opinion Innovative's financial viability is questionable. Currently they depend on government subsidies as a rural telephone provider to provide a huge chunk of their revenue stream. As their land line base continues to decline their subsidies will decline along with revenue from their declining subscriber base. At their peak Innovative had 90,000 + lines. In 2008 it was down to 60,000 + lines. Cell lines declined from 10,000 to several thousand before Innovative relaunched their cell phone offerings. Currently even after their rebuild neither their CATV or Internet offerings are competitive.
You will have to be a cracker jack salesperson to sell what Innovative has to offer.
Posted : December 21, 2013 11:32 pm
I have a theory why everything here sucks. The companies here suck! They get good people to work for them, maybe even from the mainland and the are promptly jerked off. So instead of the cream we get stuck with the majority of the crap that's left over.
Some of you may remember a friend of mine who was hired by Caribbean Auto Mart a few years ago. At the very last minute Vanessa pulled some bull shit on him with the shipping of his tools and he ended up staying in the states. He's a really good tech and it would definitely have benefited CAM and the rest of us.
So, what happens now? Whenever the auto repair subject comes up on this forum one of the first things some people say is to stay away from CAM. Jim Dandy states he would not recommend this job to anyone he knows. Why? Lou Cypher says "if the company sucks it sucks. Maybe they treat their employees like their customers. Don't forget shit rolls down hill".
The saying goes: you've made you bed now lie in it.
Posted : December 22, 2013 3:13 pm
